Filters do not work

If the AJAX Filtering style doesn’t update your products lists, or the “Filters” toggle button of the Visibility setting doesn’t get properly inserted, the problem may lay in your theme creating custom HTML structure for the WooCommerce pages. Here are the steps that you can take to troubleshoot this issue:

  1. If the Products HTML wrapper field of the annasta Filters > Product lists > AJAX options > Custom selectors admin section is not empty, try clearing it, saving the settings and reloading your shop page to see if this fixes the issue.
  2. If step #1 didn’t work, make sure that you have the Force wrapper reload option disabled, and use the Detect wrapper button next to the Products HTML wrapper field for wrapper auto-detection. Save the settings and reload your shop page to test the new wrapper.
  3. If the wrapper auto-detection doesn’t work, please read about the Custom selectors section of the annasta Filters > Product lists > AJAX options tab. Perform the manual assignment for all the WooCommerce elements with non-standard selectors, clear the Products HTML wrapper (or fill it with relevant value) and try again.